Have all your questions answered below ~ from topics such as fabrics, sizing, fittings, custom made, shipping and ordering.

General Questions:

1) How to Choose a Wedding Style

Everyone thinks they know how to buy a wedding gown. What most women don't realize is fabrics, style and measurements can influence the style of wedding dress that best compliments a particular body type.

FULL FIGURED WOMEN

If you are a full figured woman the best silhouette is an A- Line. A-line lengthens the whole body without drawing attention to your waistline. The empire waist is another good choice. The empire is narrowest just below the bust and conceals your waist and hips.
Many plus size girls tend to purchase wedding gowns that cover a lot of skin. If religion isn't an issue don't be afraid to show some skin. Skin is sexy and showing your arms and neckline can often make one appear smaller.

Deep V necks and scoop necks flatter curvy figures and always look best on full figured women.

PETITE

A-line wedding dresses are also flattering on a petite women. As we stated earlier it lengthens the body. Sheaths seem to shorten a small body even more. Stay clear of very full skirts. You want to keep your wedding dress in proportion to your body.

Be careful with strapless.

A petite woman may have to lift her arms to reach up to her new husband.

A cap sleeve gives the feeling of a strapless gown and also serves a practical purpose in holding the gown in place.

LARGE BUST WOMEN

Off the shoulder gowns look wonderful on a full bust. It draws our attention upward, emphasizes the shoulders and minimizes the chest. Keep your skirt narrow. Wearing a full skirt will make you look large on top and bottom.

BOTTOM HEAVY

Women who are larger through their hips and buttocks should look for a wedding dress that focuses on their upper body preferably with a full skirt. Show your arms back and bust line.

Corset style bodice with lacing will highlight your upper body. We want to draw attention away from your hips. Avoid pleats or gathered fabric around the waist.

2) Can I see fabric swatches before ordering? 

We do have fabric swatches available for purchase of only $10 per fabric type such as satin, chiffon and Martin, but you need to pay the shipping cost.

3) Do you know where I can buy nice veil, gloves and petticoat go with my dress?

Yes, please visit our wedding accessories page by clicking here for more help with them to match your fabulous new dress.

4)How much does shipping cost?

Please click here to see our shipping information.

5) What methods of payment do you accept?

Payment can be made in Bank transfer, Western Union, MoneyGram and so on. More information please view our payment information(支付).

6) Will I be charged custom?

Don't worry about it. We will mark the dress as a gift or sample on the parcel if you just order 1 or 2 dresses at the same time, most of time you needn't to pay any custom by our experience.

7)When can I receive the dress?

Generally speaking, the custom-made process will finished in 30-45 days. And it will take 3-10 business days to ship the dress by EMS/TNT.

Dress questions:

1)Can I cancel my gown order if I change my mind?

We are a small company that is not able to give refunds on custom-made gowns if you change your mind or payment made are non-refundable. 

2) Can I have a gown made to my measurement?

Of course yes, as custom-made is our first concern. We can make the dress in your own size. and we will charge another $30 or 15 pounds for custom-made service. You may send us your special measurements according to our size guide.

3) How to measure for your size

It is very important that proper measurements be taken before a gown is ordered. Start by carefully taking your measurements using our friendly size guide. For standard size, on average you will need to go up 1 or 2 sizes than what you normally where in sportswear or street clothes. Bridal gowns are meant to have a close fit to the body so they tend to be cut smaller than sportswear.
To measure yourself, you must be dressed in only a good fitting bra and underwear. To measure you bust, take the measuring tape around your back at bust level and over your nipples without pulling too tight or leaving too much slack. Do the same at your waist going over your belly button. To properly measure your hip, go around the fullest part of your buttocks, about 7-9 inches below your belly button. Compare these measurements to our size chart and you should have a good fit.

4)What if I don't see what I want?

Just ask! Now you have a friend in the gowns business! Contact us.

5) Can a gown be made in a plus size?

We offer our dresses in sizes 2-18.Larges size 18-28 are an additional $20 or 15 pounds. We will refer to our size chart to choose the closest size. Why do the plus size (20 for up) cost more? We cut fewer of the larger sizes so the cost and time of production are greatly increased. When we are able to produce more, we will be happy to pass the saving on to you.

6) How should I clean my beautiful wedding dress?

First of all, ALWAYS get your dress cleaned after wearing. If it is not cleaned in a reasonable amount of time after wearing a yellowing of the fabric may result from prolonged storage. ALWAYS take your bridal dress to a professional cleaner that specializes in bridal dresses. Your normal cleaner may damage the precious dress by using the wrong chemicals.

7) Is the color of the picture display the same color as the dress?

Not always. Your monitor and color correction utilities may change the colors. Different brands, lighting in the room, and other variables can also make your eyes receiving different color information. Do not use pictures and magazines as color swatches since different brands of ink on different types of paper may have different feel. Ask the store to show you sample swatches and allow for   slight dye-lot difference.

8)Can I order a gown and return it if I don't like it?

We will do our best in helping you choose the right gown for your occasion. Our gowns are custom-made and can't be returned or exchanged. So please let us know of any questions or concerns before ordering. See our Return policy .

Order Questions:

1) What does the rush order mean?

We can accept 7 days rush order ,14 days rush order and 21 days rush order. 
If you put a 7 days rush order, you need to pay extra 45 us dollars. 
If you put a 14 days rush order, you need to pay extra 25 us dollars. 
If you put a 21 days rush order, you need to pay extra 15 us dollars. 

2) How will I know my dress is on its way?

If you give us a valid email address, you will receive an email with a tracking number when your dress is shipped. You can also check the status of your order anytime.

According to our policy, we can't give you a discount if you are not our affiliate. But please usually pay attention to our web site, we do offer discounts on part of our gowns. We will update once two weeks on our website. You can sign our homepage for more information.

4) How can I combine shipping?

If you buy two or more dresses in one order, we can give you some discount of the shipping charges except the first dress.

5) Can I get my gowns at wholesale price?

Our wholesale pricing is only available to our wholesaler. We will give our wholesale price for you if you order more 5 dresses at the same time 

Others Question.

1. Do you have more pictures for this dress?

We are sorry that we are still working on better and more pictures. That is all we have so far. If we get more pictures, we will update our listing.

2.Can I change the color of the embroidery from gold color to silver color?

Yes. We can make the gown with silver embroidery for you. But we will charge additional 13 pounds or $20 for silver embroidery because of higher cost of silver thread than gold thread.

3.Can I change the color of the dress or the accent of the dress? How much is there extra charge?

Yes. You can change the color of the dress or accent of the dress. But we recommend you to think over before you make any change of style or color. It might not be different from your imagination. And your gown might be delayed due to the color change because we may not have that color in stock and will make special order for you. Please check our color and tell us the color number you select and make a special note on the measurement form when you order. We usually don't charge extra if you only change the color. In case there is extra charge, we will notify you.

4.Can I send you a picture of the gown and you custom make the gown for me?

Yes. We can custom make the gown if you give us clear pictures showing both front and back. But please be aware of that the charge will be much higher than the styles in my list because our designers will have to design it from scratch just for you and it will cost more. I need to contact our designers for quote. And we don't accept return and refund for custom made gowns.

More question please contact us